Improving quality at the hospital psychiatric ward level through the use of the EFQM model
نویسندگان
چکیده
منابع مشابه
Improving quality at the hospital psychiatric ward level through the use of the EFQM model.
OBJECTIVE To describe the implementation of the European Foundation for Quality Management (EFQM) model as a quality framework for improving a psychiatric hospital ward. METHODOGY: Two self-assessments were conducted using the EFQM model. The self-assessment methods combined two approaches proposed by the EFQM: the award simulation approach and the questionnaire approach. Work groups were set u...
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ژورنال
عنوان ژورنال: International Journal for Quality in Health Care
سال: 2007
ISSN: 1464-3677,1353-4505
DOI: 10.1093/intqhc/mzl074